Contact Center

Contact Center

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  • All Stream - Contact Center

    All Stream - Contact Center

    All Stream

    $105.56
    Improve customer satisfaction and increase employee productivity with enhanced contact center tools. Contact Center is a powerful tool that you can add to your unified communications (UC) solution to ensure you've always got the right resources...
    $105.56
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  • Observe AI - Contact Center

    Observe AI - Contact Center

    Observe AI

    $52.25
    Level-Up Your Agents with Contact Center AI Everything you need to analyze interactions, evaluate performance, and coach hard-working teams in one place. Analyze EveryCall & Interaction Monitor a 30 minute interaction in just a few minutes...
    $52.25
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    $52.25
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  • Ruby - High-Touch Service

    Ruby - High-Touch Service

    Sharpen

    $105.56
    Dream bigger with a partner who’s just as obsessed with experience as you. Your goals are our goals Your contact center platform should be more than just a commodity, more than another tool for your agents to surf through. You need a partner...
    $105.56
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  • Sharpen - Agent Experience

    Sharpen - Agent Experience

    Sharpen

    $84.23
    Where clarity meets productivity. Develop your agents using data Get a panoramic view into how your customers interact, then use that insight to coach and develop your agents. With customizable reports and dashboards, share your team’s...
    $84.23
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    $84.23
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  • Sharpen - Customer Experience

    Sharpen - Customer Experience

    Sharpen

    $62.91
    Interacting with your customers should be easy. Let customers choose how they interact Using bots and agents in tandem, your customers get answers to questions like, “What’s my balance?” without waiting for an available agent. Then, for...
    $62.91
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    $62.91
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  • Ruby - Mobile App

    Ruby - Mobile App

    Ruby

    $105.56
    Stay Mobile with the Ruby App The app that helps you put your phone away.   How it works. You forward calls from your phone to Ruby’s friendly, award-winning, live virtual receptionists. We answer and transfer calls, take messages, offer...
    $105.56
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  • Ruby - Virtual Receptionist

    Ruby - Virtual Receptionist

    Ruby

    $105.56
    Grow your business with live virtual receptionists. Happier customers. Fewer interruptions. Virtual receptionists who create real connections and serve as a seamless extension of your business. Ruby does it all, 24/7/365.   Explore how Ruby’s...
    $105.56
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  • Veracity - Contact Center

    Veracity - Contact Center

    Veracity

    $105.56
    Quickly lower the operational cost of your contact center, and dramatically improve customer experience and retention. Veracity automatically routes customers to agents with the right experience to help them—in every communication channel. And we...
    $105.56
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