Features
- Cloud-based Deployment
- Web-based Agent Desktop
- Full-featured Auto Attendant & Unlimited Queues
- Supports Remote Customer Service Professionals
- Supervisor Heads Up Display
- Supervisor Agent Monitoring
- Queue Monitoring & Dashboards
- Post-call Review
- Net Promoter Score (NPS)
- Historical Data & Trend Analysis Call Center
- Queue Creation Wizard Tool
Star2Star’s Service Insight is the customer service solution that will elevate your customer engagement by providing in-depth analytics to all departments. Learn more about our customer service solution today.
