Veracity - Webex
What is Webex?
It’s easy connection, effortless collaboration, and uncomplicated integration. Webex employs a powerful set of tools to keep your team on the same page at all times:
Full access to content and people with HD voice and video (from any device) that delivers an industry-leading, unified communications platform and data network.
See which colleagues can collaborate and which customers are available to communicate via secure instant messaging.
For clear audio/video and easy screen sharing, the Webex mobile app allows for seamless meetings anywhere. Just tap to join, gain instant access to participants’ backgrounds, view documents, spreadsheets, or applications, and record for referencing later.
TEAM MEETING & COLLABORATION SERVICES
To solve business challenges and build better relationships between team members across the globe, do all your collaboration all in one place. Share interactive drawings via whiteboard so everyone can follow along, clearly understanding every detail.
With analytics-driven routing, virtual agent/speech interactive voice response, and workforce optimization, your contact center capabilities will expand drastically. Automation and analytics allow this omni-channel approach to unify your communication environment and increase customer engagement and overall experience.